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Posts Tagged ‘Social Engagement’

Social Media Roundup: The Connected Customer, Social Media Crisis Comms, Timeline for Power Users, and more

Every Friday I post links to a few of the blog posts that I read during the week that I found interesting and insightful.

Included in this week’s round-up is discussion about the connected customer and what that means for brands and media; why it’s good to use social media as part of crisis communications; Timeline tips for power users; how Facebook “likes” are similar to e-mail opt-in; and why you should pay social media interns.

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What Are Basic Social Media Skills Journalists Need?

By now the consensus is that most journalists should “know how to use social media” in their day-to-day jobs.

But what does that really mean?

Here’s a short list of skills that I believe should be part of the basic social media skill set for a journalist today:

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Social Media Roundup: Social Media Insights, Successful Social Media Promotions and More

Every Friday I post links to a few of the blog posts that I read during the week that I found interesting and insightful.

Included in this week’s round-up is discussion about actionable social media insights; the maturing of community management; advice for making a successful social media promotion; and culture change as a barrier to social media adoption.

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How To Get Social Media Experience While In School

In my last two posts here, I drew from experiences I had as a guest speaker to journalism, mass media and public relations classes at Central Michigan University.

This post will touch again on those experiences, but will look at a common question I was asked by students in many of the classes I spoke to.

In every class I spoke to, there was one student who always asked the same question: How can I get a job in social media?

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Social Media Roundup: Lies about social media ROI, investing in your community and more

Every Friday I post links to a few of the blog posts that I read during the week that I found interesting and insightful.

Included in this week’s round-up is discussion about why you should invest in your community; existing passion in online communities; big lies of social media ROI; and how to start building an online community.

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