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Sightings (11)

Spotted around the media universe

STUDY: Banks Don't Find Much Value in Social Media - Posted March 25, 2014
Two questions: do you follow your bank on social? More importantly, why? A Carlisle & Gallagher survey published in The Guardian... [FishbowlDC]

For Facebook Ads, How Targeted Is Too Targeted? - Posted April 3, 2013
It's no secret that Facebook in recent years has become a data company. The more data Facebook has about its users -- such as gender, e... [AllFacebook]

The World's Greatest Brands: 2013 Edition - Posted January 2, 2013
Welcome back, dear readers! We hope everyone had a great holiday and survived t... [FishbowlDC]

Apple's 'Made in USA' Plan: Good PR, Bad Strategy or Both? - Posted December 6, 2012
Apple CEO Tim Cook ... [FishbowlDC]

Who Are People Talking About On Facebook During The Olympics? - Posted August 10, 2012
The Summer Olympic Games in London have proven to easily be the most social Olympics to date. Recently released statistics from Facebo... [AllFacebook]

A Citi Banner Ad On Starbucks' Facebook Timeline Page? Adware Strikes Again - Posted July 27, 2012
A large banner ad for Citi appearing prominently under the cover photo on the ... [AllFacebook]

Citi Asks Fans If They Would Bank On Facebook - Posted July 16, 2012
Not long after an Australian bank announced that it planned to offer the ab... [AllFacebook]

Analysts Like Facebook's Long-Term Prospects, But Still Unsure About Mobile Revenue - Posted June 27, 2012
It has been a rocky road for Facebook after its initial public offering. The reports of several Facebook underwriters were released Wedn... [AllFacebook]

Watson Suits Up For Wall Street Gig - Posted March 7, 2012
Watson's gone into banking: Citi is evaluating ways that IBM's Deep QA technology can help advance digital banking efforts, through analysis of customer needs and processing tons of up-to-the-minute financial, economic, product and client data, according to a ... []

Corporate Customer Service Doesn't Set the Bar High Enough - Posted November 10, 2011
"Often companies think their customer service experience is better than it really is. However, most corporate customer support fails because it's not human and is run through the marketing or PR departments." That was the stark assessment of Frank Eliason... [FishbowlDC]

Citi Is Trying to be Consumer-Centric - Posted December 20, 2010
[caption id="attachment_11430" align="alignnone" width="414" caption="Citi's chief executive Vikram Pandit using the video chat at the new NYC branch. Photo: Mario Tama/Getty images"][/caption] For the New Year, Citigroup is introduci... [FishbowlDC]