Dan Hesse

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Sightings (5)

Spotted around the media universe

AT&T/T-Mobile USA Deal Getting Bad Press - Posted March 23, 2011
AT&T execs sounded confident on a conference call hosted on Monday to explain the goodness of their plan to purchase T-Mobile USA. That optimism will have to hold up against the hits the deal is taking as it heads to ... [FishbowlDC]

Sprint to Prorate Contract Termination Fees - Posted October 24, 2008
Sprint will finally change course and start prorating early termination fees, company CEO Dan Hesse said this week, adding that the prorated fee could take effect as early as December, ... [ThinkMobile - SocialTimes.com]

Sprint Finally Does Well in Customer Service Survey - Posted October 15, 2008
RCR Wireless News is reporting that Sprint's luck may be changing: according to a recent survey by Pali Research, Sprint ranked first in customer service response time, a "significant statement for a carrier that has been raked over the coals in ... [ThinkMobile - SocialTimes.com]

Sprint Sees Customer Service Ratings Boost - Posted September 18, 2008
Could Sprint be finally seeing the light at the end of the tunnel? MocoNews reports that according to a recent J.D. Power and Associates study, Sprint tied for first place in best customer service in the Southwest, after nearly two and a half years of coming in dead last. Sprint CEO ... [ThinkMobile - SocialTimes.com]

Sprint Looks to Right its Sinking Ship - Posted July 8, 2008
Sprint is on the ropes lately, judging from the increasingly bad numbers. As The New York Times reports, AT&T and Verizon, the industry's behemoths, are recruiting Sprint customers who have grown tired of ... [ThinkMobile - SocialTimes.com]