Jeff Howe
Revolving Door (0)
Sightings (3)
PRWeek EIC: Social Media's Influence 'Terrifying, But Ultimately Edifying' - Posted December 10, 2008
PRWeek EIC Keith O'Brien discusses customer service and branding at mediabistro.com's Social Media Panel.
Here's something to think about next time a customer service line puts you on hold: Online networking is quickly making happy customers a top priority for media companies. Tuesday night's mediabistro.com panel discussion "The Customer is the Company"... [FishBowlNY]
Layoffs at NPR - Posted December 10, 2008
We realize this strays from the topic of TV News, but the confirmation of layoffs at National Public Radio this afternoon is another indication of the bruising year this has been for all media companies — for profit and non-profit.
NPR is reducing its workforce by 7%. 64 people will lose their... [TVNewser]
Can't Get No Customer Satisfaction? Learn How - Posted December 9, 2008
"Newspapers, magazines, and editors ignore crowdsourcing at their own peril," Wired's Jeff Howe told mediabistro.com in a recent interview. "From the perspective of a journalist, the crowd is a threat. From the perspective of publishers and editors the crowd is also a threat, but it's also a tremendous opportunity."
So what... [FishBowlNY]




