Ryan Clark

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Spotted around the media universe

PR Win: Company's Zinger of a Reply to Angry Customer's Facebook Rant Goes Viral - Posted December 16, 2013
It's so easy (and usually consequence-free) for a dissatisfied customer to hurl a sputtering rant at a company via social media, a few simple facts are often forgotten: 1. There are exceptions to the rule that the "customer is always right"; 2. There are often real human beings who r... [PRNewser]