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June 6, 2013 | An Interactive Online Event
Implement a complete social media campaign in six weeks. Register now.
June 4, 2013 | San Francisco
Explore how you can — and should — approach Twitter to make the most of it for your brand. Learn from social media pros at the San Francisco Giants, SFGate, and more. Learn more.
Social-savvy marketers tell how companies can start pinning to increase the bottom line. Read more
Thor Muller
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Freemium Summit East: Business Freemium Customer Satisfaction - Posted October 25, 2010
Not providing customer support for free versions of your applications "is ass-backwards," according to Get Satisfaction founder and chief technology officer ... [WebNewser - SocialTimes.com]
PRWeek EIC: Social Media's Influence 'Terrifying, But Ultimately Edifying' - Posted December 10, 2008
PRWeek EIC Keith O'Brien discusses customer service and branding at mediabistro.com's Social Media Panel.
Here's something to think about next time a customer service line puts you on hold: Online networking is quickly making happy customers a top priority for media companies. Tuesday night's mediabistro.com panel discussion "The Customer is the Company"... [Fishbowl NY]
PRWeek EIC: Social Media's Influence 'Terrifying, But Ultimately Edifying' - Posted December 10, 2008
PRWeek EIC Keith O'Brien discusses customer service and branding at mediabistro.com's Social Media Panel.
Here's something to think about next time a customer service line puts you on hold: Online networking is quickly making happy customers a top priority for media companies. Tuesday night's mediabistro.com panel discussion "The Customer is the Company"... [FishbowlNY]
Can't Get No Customer Satisfaction? Learn How - Posted December 9, 2008
"Newspapers, magazines, and editors ignore crowdsourcing at their own peril," Wired's Jeff Howe told mediabistro.com in a recent ... [Fishbowl NY]
Can't Get No Customer Satisfaction? Learn How - Posted December 9, 2008
"Newspapers, magazines, and editors ignore crowdsourcing at their own peril," Wired's Jeff Howe told mediabistro.com in a recent ... [FishbowlNY]
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