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Publication or Company Cygnus Expositions
Job Title Tradeshow Operations Manager
Industry Conferences/Events, Trade Show Operations
Salary Very Competitive
Benefits 401K/403B, Bonuses, Dental, Flexible Hours, Health
Job Duration Full Time
Job Location Arlington Heights, IL
Job Requirements Cygnus Business Media is recruiting for a Tradeshow Operations Manager for our Arlington Heights IL location. The Tradeshow Operations Manager is the key point person both pre-show, onsite and post-show for all logistics of the tradeshows and conferences Cygnus Business Media produces. The Tradeshow Operations Manager will be the main point of contact for between 5-7 annual tradeshows.
Essential Responsibilities:
• Responsible for planning and organizing on-site details of trade shows and conference programs including but not limited to A/V, room sets, F&B, signage, utilities, move-in/out schedule
• Acting as a liaison with contractors, supplier partners and exhibitors (including electrical, General Service Contractor, internet, A/V, catering, convention services manager, floral, and other suppliers)
• Provide customer service and support
• Point person for assigned shows overseeing all set-up, exhibitor move-in and on-site operational details.
• Responsible for the entire production and continual upgrading of the Exhibitor Services Manual.
• Key liaison between dept positions in pulling all information together and verifying the appropriate and required operation policies and procedures are documented. (i.e., exhibitor manual, show bulletin, etc.)
• Review, update and enforce exhibitor regulations (i.e., contract rules and regulations, design regulations)
• Create budgets for all assigned shows. Key leader in ensuring budgets are adhered to for all assigned events.
• Oversee and coordinate updates to exhibitor service section of show website
• Review and approval of individual booth floor plans
• Provide sales department specific communications/reminders (i.e., no product category, violations, etc.)
• Oversee tracking of exhibitor activities and communication to appropriate parties (i.e., no-shows, early/late entry)
Education and Experience:
• Bachelor’s Degree or equivalent industry experience;
• Four to five years’ experience in tradeshow operations/logistics.
• Certified Exhibitions Manager (CEM) preferred but not required
• Must have experience working with a general service contractor and prior knowledge of tradeshow floor operations.
• Excellent verbal presentation and writing skills.
• Strong problem solving skills
• Ability to adhere to budget guidelines
• Effectively handle multiple projects/demands.
• Strong interpersonal relationship skills
• Strong Planning and organizational skills with great attention to detail
• Proven aptitude for technology and/or software solutions and analytical skills required.
• Computer Skills - Intermediate knowledge of MS Excel, MS PowerPoint, MS Word and Windows operating system. Use of Ungerbock systems (EBMS) is ideal, but not required.
• Ability to travel up to 25%

Complete benefit package including comprehensive medical, life and disability insurance, 401(k), holidays and PTO.
For consideration, please send resume, cover letter, and salary history in confidence to: Cygnus Business Media, Email: HR@cygnuspub.com Fax: 888-229-6301
About Our Company Cygnus Business Media is a very dynamic muliti-media organization.
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