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Publication or Company Macmillan
Job Title Client Account Manager
Industry Book Publishing, Sales/Advertising Sales
Salary
Benefits 401K/403B, Dental, Health
Job Duration Full Time
Job Location New York, NY
Job Requirements This position falls within Distribution Sales and Marketing and will work with 3 children’s book publishers distributed by Macmillan (Bloomsbury/Walker, Kingfisher, and Papercutz). This Client Account manager is the publishers’ daily contact and advocate at Macmillan, providing the consistent flow of sales and marketing information to and from the publishers and the sales force. The client account manager is a full participant in the publishers’ strategic planning on the large scale in addition to the day to day and is expected to take a pro-active role in driving the publisher’s sales across all sales channels and managing all aspects of their business within our client publisher relationship.

Major Responsibilities:

Communication with account managers/reps & publishers:
• Day-to-day communication with publishers and sales reps regarding all sales, marketing, and operational issues.
• Timely distribution of sales rep feedback and seasonal call reports

Marketing:
• Seasonal deadline coordination and support: launch meeting, tip sheets, catalog copy, data entry, target titles, laydown goals, sales conference and post conference follow-up
• Regular marketing meetings with publishers and distribution department staff addressing sales and target updates, market or title opportunities and account feedback.
• Developing category expertise regarding trends and opportunities
• Work with account managers and sales reps in trade, merchandise, special markets, international sales and eBook channels to recommend effective frontlist and backlist promotions and monitor co-op advertising plans, implementation, and results.
• BEA and regional bookseller show participation

Sales analysis and reporting:
• Key title point-of-sale reporting & analysis
• Title, marketplace and category data analysis and comparisons
• Annual business reviews with attention given to specific categories, trends and sales goals as well as a market overview and ongoing business updates
• New title print estimates and tracking
• Inventory management and analysis—initial printings, inventory allocation/ supply chain, reprint recommendations, and monitoring backlist for opportunities and promotions



Operational:
• Interface with Customer Service, Operations and the Warehouse
• Supervise title data entry and flow of information to customers , up to and beyond on-sale date

Required Skills / Knowledge:
• Candidates must be detail-oriented, have excellent communication and organizational skills as well as problem-solving capabilities and the ability to prioritize, meet deadlines, and work independently as well as collaboratively.
• Strong computer skills a must including PowerPoint and Excel capabilities.

Experience Needed:
• Candidates must have a minimum of 5-6 years book sales and/or marketing experience. Sales experience is a plus. Interest and experience with children’s/YA strongly preferred.


Educational Background Required:
• 4 year college degree
About Our Company Macmillan is a media company that publishes a wide range of books, magazines, and digital products for the consumer and education markets. Macmillan is a group of publishing companies in the United States held by Verlagsgruppe Georg von Holtzbrinck, which is based in Stuttgart, Germany. Our American publishers include Farrar, Straus and Giroux, Henry Holt & Company, W.H. Freeman and Worth Publishers, Palgrave Macmillan, Bedford/St. Martin’s, Picador, Roaring Brook Press, St. Martin’s Press, Tor Books, Hayden McNeil, i>clicker, Macmillan Children’s Group, Macmillan Audio and Bedford Freeman & Worth Publishing Group. We are an Equal Opportunity Employer.




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