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Publication or Company InBox Express
Job Title Client Services Manager
Industry Internet/Online/New Media, Marketing, Sales/Advertising Sales, Social Media, Online Media/Online Marketing
Salary Very Competitive
Benefits Bonuses, Dental, Health
Job Duration Full Time
Job Location Deerfield Beach, FL
Job Requirements Job Description:

You are a master communicator who understands the importance of keeping clients happy, and you know how to do it. You’re a pro at implementing client satisfaction strategies that increase sales and improve profitability. You’re able to successfully cultivate new client relationships while also maintaining and maximizing existing ones, and are committed to ensuring client expectations are consistently met. Your expertise encompasses staff training, marketing, communication, service and quality management, and you’re committed to consistently doing it right the first time. You think strategically, are results-oriented, a problem-solver, and believe goals are made to be exceeded. You also possess a high level of business acumen, people skills and professionalism.

Job Responsibilities:

• Supporting Inbox Express’ growth by providing strategic client direction, building new relationships and maintaining existing client relationships, and ensuring that client projects are implemented according to schedule.

• Planning, developing and managing of client projects – typically several at once specifically within the Email Vertical.

• Determining a project’s schedule, scope and budget, and directing appropriate team members in fulfilling the specifications to meet client and company objectives.

• Managing and exceeding client expectations by communicating at every step of a project – planning, development, execution and delivery.

• Determining short and long-term resource requirements, building and managing teams and designating responsibilities among each team member to ensure a smooth workflow and on-time delivery of client projects.

• Participating in new business development efforts.

• Developing and delivering product-based solutions to clients to further the understanding, integration and value of data in their planning and marketing initiatives.

• Adding value to the client relationship by delivering solutions that assist with proper report generation, data interpretation, and recognition of opportunities through product tools.

Job Requirements:

• BA/BS Degree (Business or Marketing preferred).

• At least 1-2 years of lead generation experience.

• Strong knowledge of Email and Affiliate Marketing.

• Experience in the following verticals: CPG, Pharmaceutical, Education, Telecom, and Direct Brands.

• The ability to initiate new business, while maintaining current and legacy accounts.

• A pro-active, self-starter attitude.

• Excellent written and verbal skills.

• Inventive thinking that solves problems and resolves issues.

• Strong knowledge of Power Point and Excel.

• Industry Rolodex is a plus!

Competitive salary commensurate with experience
Individual & family medical insurance, dental insurance & vision care options
About Our Company About Us:

A team of interactive media professionals who are obsessed with optimization and conversions. We design promotions and products that turn online users into real-time buyers.

Inbox Express is an Equal Opportunity Employer
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