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 Director, Paid Products Job
Publication or Company New York Times on the Web
Job Title Director, Paid Products Job
Industry Internet/Online/New Media, Newspapers, Web Development
Salary Negotiable
Benefits
Job Duration Full Time
Job Location New York, NY
Job Requirements The ideal candidate is a strategic, results-oriented, data-driven professional who will assume a senior role within the nytimes.com organization. This position requires strong strategic and analytical prowess and proven success in e-commerce. The Director of Paid Products will work closely across marketing, product and technology functions in overseeing: (1) marketing strategy, metrics and analytics, (2) the customer e-commerce experience, and (3) related front-end and back-end technology development.

Responsibilities:

- Partner closely with marketing team to define marketing strategy and metrics and meet subscriber and revenue goals
- Direct customer insights group on analysis and research required to monitor the business and drive toward actionable marketing and product insights
- Work with marketing and A/B testing group to continuously optimize e-commerce experience across platforms
- Team with paid products product manager to ensure that technology development, project management and QA teams are guided by business needs and delivering fixes and enhancements in accordance with business requirements and agreed timelines
- With the product team, identify new feature enhancements and product opportunities and develop roadmap for paid products
- Lead problem-solving and troubleshooting exercises across functions to address negative customer feedback
- Manage and deliver internal updates for management and at cross-functional team meetings
- Scan the competitive landscape to identify marketing and product ideas and best practices

Requirements:
- Familiarity with nytimes.com and/or The New York Times Newspaper
- 8+ years of professional experience in an online marketing organization with at least 4 years of relevant online e-commerce experience
- Strong analytical skills with solid foundation in research techniques
- Ability to think strategically, analyze and interpret market and consumer information, and act on it
- Strong communication and interpersonal skills
- Ability to work collaboratively in a highly matrixed organization with dotted line reports to create a results-driven, team-oriented environment
- Paid content, specifically online subscription (acquisition and retention) experience highly desirable
- BS/BA required, MBA preferred
- A sense of humor

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Company Information:

The New York Times Company, a leading global, multimedia news and information company with 2012 revenues of $2.0 billion, includes The New York Times, the International Herald Tribune, The Boston Globe, NYTimes.com , BostonGlobe.com , Boston.com, and related properties. The Company’s core purpose is to enhance society by creating, collecting and distributing high-quality news and information.

EEO Statement:

The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship or any other protected characteristic. The New York Times Company is committed to diversity in its most inclusive sense.
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