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 Executive Director, Retail Job
Publication or Company The New York Times Newspaper
Job Title Executive Director, Retail Job
Industry Internet/Online/New Media, Newspapers, Purchasing and Strat Sourcing
Salary Negotiable
Job Duration Full Time
Job Location New York, NY
Job Requirements Job Description:

The New York Times News Services Department is the primary brand and licensing extension unit of The New York Times. We are looking for an experienced retail professional to serve as our Executive Director, Retail. The retail area includes The New York Times Online Store (www.nytstore.com). The retail area is dedicated to deepening consumer engagement with The Times by curating, partnering with like-minded institutions and their products, and distributing our products that reflect the values, content and history of our brand. We are a multi-million dollar business that offers a vast array of products, including photographs, books, personalized gifts, sports memorabilia and historical collectibles.

Reporting to the VP, Licensing & Syndication, the Executive Director will be accountable for overseeing the long-term vision of our retail business, including overseeing overall strategy development, merchandising strategy, marketing strategy, and operational requirements to achieve ambitious revenue and profitability goals. S/he will also be responsible for the overall P&L of the Retail area. The Retail Director must have experience in e-commerce, retail operations, retail marketing, merchandising and financial analysis.


The Retail Executive Director will work with internal and external resources to oversee all strategic and operational aspects of The New York Times retail business, including www.nytstore.com and other retail partnerships:
- Retail Strategy: Create an overall strategy for the retail area, including a multi-year business and operational plan.
- Finance: Oversee P&L. Prepare and monitor monthly revenue and expense accruals and forecasts. Develop annual budget.
- Merchandising: Create and execute a consistent merchandise strategy including product development and product profitability mix.
- Operations: Oversee various operational aspects of the retail business, including site operations and management, social media, customer service and marketing. This will include leading the efforts to identify, evaluate and partner with a new e-commerce platform provider.
- Partnerships: Build relevant revenue and operational partners in support of the business growth and margin objectives. Develop relevant retail partnerships to create and/or distribute products.
- Analytics: Create a business that is driven by analytics and metrics to support strategic and operational decision making such as marketing ROI, product mix selection, and product profitability.
- Supports Vice President, Licensing & Syndication on various branded services and product licensing initiatives as needed.

- Proven track record in consumer retail including P&L management, strategy development, and online retail operations management showing consistent sales and margin growth
- Minimum 10 years relevant experience in managing retail operations including multi-channel retail, technology, online/direct to consumer marketing
- Demonstrated ability to understand the value of online marketing programs to drive sales and profit growth (SEO, SEM, affiliate, text and email marketing campaigns, social media)
- Demonstrated ability to acquire new customers and retain existing customers
- Demonstrated ability to thrive in a multi-tasking, collaborative, team-oriented environment
- Strong interpersonal and communication skills
- Self-starter; takes initiative; problem solver
- Strong analytical skills
- Proficiency in Excel; must have strong comfort with metrics, financials and creating P&Ls for business cases.
- Organized and detail oriented
- A sense of humor
- An understanding and passion for the journalism that underlies the products for sale in The New York Times Store and other retail outlets.
- BA required, MBA (or equivalent) preferred


Company Information:

The New York Times Company, a leading global, multimedia news and information company with 2012 revenues of $2.0 billion, includes The New York Times, the International Herald Tribune, The Boston Globe, NYTimes.com , BostonGlobe.com , Boston.com, and related properties. The Company’s core purpose is to enhance society by creating, collecting and distributing high-quality news and information.

EEO Statement:

The New York Times Company is an equal employment opportunity employer, and does not discriminate on the basis of race, color, religion, gender, sexual orientation, marital status, age, disability, national origin, citizenship or any other protected characteristic. The New York Times Company is committed to diversity in its most inclusive sense.
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