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| Publication or Company |
SmartBrief, Inc. |
| Job Title |
Client Services Manager |
| Industry |
Advertising Agency, Internet/Online/New Media |
| Salary |
Competitive |
| Benefits |
401K/403B, Bonuses, Dental, Flexible Hours, Health, Stock/Options, Telecommute Policy |
| Job Duration |
Full Time |
| Job Location |
Washington, DC |
| Job Requirements |
As part of SmartBrief's Advertising Operations team, the Client Services Manager works to ensure the success of each client advertising campaign in SmartBrief and has the lead responsibility in managing the post-sale relationship with the advertising client. S/he provides day-to-day, front line contact with clients to ensure superior service and campaign satisfaction. The Client Services Manager collaborates with the sales department to anticipate client needs, innovate, and problem solve.
Skills and Requirements:
3+ years of related work experience. Online advertising/ media company or creative agency/publicity firm background strongly preferred.
2+ years of writing/copyedit experience preferred.
A strong sense of organization with strict attention to detail.
An extraordinary customer service ethic with a strong business acumen.
Technical savvy.
Demonstrated flexibility to manage multiple tasks, solve problems and schedule work effectively in a fast-paced, deadline-driven environment.
Proven ability to develop relationships with professionals in a variety of industries.
Excellent written, verbal and interpersonal communication skills.
Thrives in a team-oriented, entrepreneurial corporate environment.
Proficiency with a variety of software packages, including Excel and Word.
Legal right to work in the United States.
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| About Our Company |
SmartBrief is a leading online business publisher of 100+ industry-specific daily business news services. By combining our proprietary technology with human intelligence, we deliver digestible knowledge to keep industry decision-makers abreast of their industries.
We're expanding rapidly and looking for exceptional, motivated talent to join our team. At SmartBrief, employees enjoy a fun, collegial work environment with advancement opportunities. We offer a competitive salary along with outstanding benefits, including stock options, 401(k), and 100% company-paid health care. This position also offers the ability to have flexible hours and the possibility of some telecommuting.
SmartBrief is proud to be an equal opportunity employer.
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