Managing Director, Communications
|Publication or Company
Planned Parenthood Federation of America
||Communication and Media Relations, Marketing, Non-profit
||New York, NY
||The Managing Director oversees operations, coordination, and special projects within the Communications Division. S/he also develops, oversees, and implements select communications projects to advance the goals of PPFA. The Managing Director ensures that communications staff members have the information, direction, support, collaboration, and resources to produce a large volume of high-quality work under tight deadlines. S/he serves as a partner and deputy to the Vice President for Communications, a partner and counsel to senior staff within the Communications Division, and a leader, connector, and partner to the entire communications staff as well as staff in other divisions. The Managing Director ensures that the Vice President’s schedule matches strategic priorities and runs smoothly and effectively. The Managing Director tracks progress against goals and timelines and regularly produces reports on the division’s activities and initiatives. S/he helps plan and monitor budgets and workplans. This role requires solid experience in both management (with a strong preference for nonprofit management) and strategic communications (in the health care or advocacy sectors). The Managing Director possesses initiative, good judgment, excellent communication skills, and an extremely strong ability to manage people and projects. The Managing Director reports to the Vice President for Communications, oversees one or more direct reports, and assists in the coordination of a staff of 25+ full-time employees in multiple cities and several consultants and vendors.
DUTIES AND RESPONSIBILITIES:
• Manage planning and reporting across the Communications Division. Develop or strengthen processes for regularly monitoring progress against goals; prepare proposals, reports, and presentations to articulate goals, strategies, plans, activities, progress, and lessons learned.
• Work closely with senior communications staff and with finance staff, ensure that budgets accurately match priorities and monitor spending closely.
• Develop and maintain strong infrastructure within the Communications Division for sharing a large volume of information well internally and for engaging staff at all levels in developing strategies, messaging, and plans. Work with staff to develop and implement systems and standards that enable fast, easy access to existing material, archived content, planning documents, etc., and to develop meeting spaces and agendas that allow for regular sharing of information and strategizing.
• Oversee select communications projects and campaigns (such as specific public awareness initiatives, key events, new special projects, etc), which includes developing workplans, reviewing work product (written materials as well as design/video content), and ensuring that work is of an extremely high quality and is delivered on time. Develop strong, dynamic, multi-faceted communications plans for new projects and initiatives.
• Serve as the Vice President’s deputy in staff management. Provide feedback and guidance to staff at all levels, help assess areas for professional growth among staff members and develop plans for growth, and help identify mechanisms to improve communication and collaboration among staff.
• Develop and maintain strong working relationships with staff in other PPFA divisions and areas of work, with a particular emphasis on Medical Affairs, Affiliate Services, Health Services, Education, the Office of the CXO, and central administrative units.
• Shepherd human resources, finance, administration, and legal work through internal processes. Negotiate contracts and manage RFPs.
• Assume added responsibility in core communications areas (media relations, editorial services, creative services, campaigns, arts and entertainment engagement, speechwriting, etc) as needed to fill gaps or enhance capacity during high-demand periods.
• Help ensure that the Vice President’s time and attention is focused on matters of highest priority, by overseeing scheduling, correspondence, and substantive workflow. Ensures that agendas for meetings are clear and include concrete goals, ensures that prep materials are developed and disseminated well in advance, and ensures that follow-up from meetings take place quickly. (Day-to-day scheduling and administrative matters are executed by an Administrative Assistant, who the Managing Director co-supervises.)
Independently solves routine and complex and novel problems and crafts solutions, using superior judgment and an understanding of Planned Parenthood’s established standards and procedures. Solving problems may require in-depth research, complex reasoning, and verification of information, presenting recommendations to supervisor for final decisions. Have flexibility, judgment and a sense of humor.
Job duties require familiarity with best practices in health care and advocacy communications, staff management, and project management.
Will recommend and monitor budgets for the division and approve major purchases and outlays.
Extensive internal and external contacts; regularly works with staff in the Communications Division, as well as with other national and affiliate staff to integrate and coordinate work activities and products.
• Bachelor’s degree required, and a Masters Degree or higher preferred.
• 7-10 years related experience in strategic communications; establishing and implementing strategies; supervising operations, programs and staff; and providing similar services or an equivalent combination as a senior manager.
• Must be a self-starter; takes initiative and strong problem solving skills.
• Must be able to support and guide multiple staff at different levels at once and keep track of projects relating to each.
• Possess excellent staff management skills; both as a leader and a collaborator.
• Be able to “manage up” and interface with senior stakeholders.
• Possess excellent organizational, interpersonal, and problem solving skills.
• Able to think strategically and develop programs.
• Understand the power of strategic communications and is knowledgeable across platforms (e.g., media, social media, Web, advertising, etc.).
• Be committed to quality, results, and superior performance.
• Able to anticipate challenges, manage stressful situations in a fluid and fast-paced environment, and quickly implement course corrections when necessary.
• Be emotionally mature and self-confident, with a sense of humor in order to maintain balance and perspective.
• Be willing and able to provide direct, honest counsel to Vice President.
Other Requirements: Knowledge of advertising, political campaigns, health policy, reproductive health policy, online tools and familiarity with current communications platforms, ability to communicate to diverse groups in a multicultural workforce, and sensitivity to and appreciation for cultural differences is required.
Planned Parenthood is an equal employment opportunity employer and is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
|About Our Company
||Planned Parenthood believes in the fundamental right of each individual, throughout the world, to manage his or her fertility, regardless of the individual's income, marital status, race, ethnicity, sexual orientation, age, national origin, or residence. We believe that respect and value for diversity in all aspects of our organization are essential to our well-being. We believe that reproductive self-determination must be voluntary and preserve the individual's right to privacy. We further believe that such self-determination will contribute to an enhancement of the quality of life and strong family relationships.