There’s no denying it: online shopping is growing, notes the staff of Westime, a purveyor of fine watches with boutique locations in Southern California. In quarter four of 2013, e-commerce sales were up slightly more than 10 percent than the previous year, according to Internet Retailer. But, there’s one segment of the retail industry where online shopping doesn’t hold appeal.
Luxury retailers and brands such as Westime, Chanel, and Celine find that they are better able to serve their customers by not offering an online shopping option. While some cry snobbery, there’s proof that providing an in-person shopping experience is preferable to an online experience. Read more