Just over a year ago musician Dave Carroll (and band!) were on a United Airlines flight to somewhere. As they sat in their seats on the tarmac, one of the band mates noticed the ground crew were tossing around guitars. Fast forward to the Carroll getting his baggage and sure enough his $3,500 Taylor masher was broken. And then United gave him the old run around and now he's made this nice little music video to help explain the story. And to think, for a few grand, United could have avoided the so far mini-fiasco.

Thus far, comments on Carroll's YouTube page are in his favor, even from people who maybe don't like his music. Should this be a thing?

Via Consumerist

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