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Puppet Theater Continues, Customer Service Shines in Latest Zappos Spot

Despite the lack of real ball-busting ala Crank Yankers, we still like Mullen’s inspired approach in its new campaign for Zappos.com. In this second of three campaign spots, the puppets act out a real-life call between a person wanting to exchange something and customer service rep Giovanna, who sounds about as friendly as they come as far as reps go and manages to utter the memorable line “That is a nice deep fryer” in the process.

Via Mullen

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