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Archives: January 2013

Twitter Enhances Viewing Options For Photos, Videos and Related Tweets

Twitter is kicking that photo/video train into high gear, with its announcement of new photo and video features that are rolling out, starting today. Steamrolling out, rather.

And not only that, they’re making it easier to view related tweets, making Twitter more conversational.

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How to Respond to Negative Tweets

Social media can be a boon and a bane to companies and consumers alike. It’s undoubtedly true that brands and consumers can have a constructive dialogue on Twitter and Facebook. Case in point: A WSJ subscriber misses an issue and tweets his displeasure to head honcho Rupert Murdoch himself. Not only did he get a reply, but some quality customer service as well!

Unfortunately, trolls abound in the online world and can drown out those offering constructive criticism. How can you tell the haters from those that are worth responding to? And how can you manage your time when it comes to responding to criticism? In the latest Mediabistro feature, social media experts weigh in on how to handle negative feedback in a way that’s best for you and your audience.

One big piece of advice: don’t just delete.

“How you handle a negative comment says much more about you than the comment itself,” said Shama Kabani, CEO of The Marketing Zen Group. “Removing a comment can lead to others accusing you of censorship and, at worst, can lead to a PR disaster.”

For more, read 7 Tips for Responding to Negative Social Media Feedback. [Mediabistro AvantGuild subscription required]

Watch Tweets Being Sent Around The World In Real-Time With Tweetping [MAP]

More than one billion tweets are sent every 2-3 days across Twitter, which has become a social network of significant importance (to varying degrees) in every continent, and almost every country, around the world.

Absorbing all of those tweets is an impossible task, as there are simply too many of them to follow. But wouldn’t it be great if there was a way that you could see all of that Twitter activity, as it happened, in real-time?

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Twitticisms: Funniest Tweets Of The Week

Our Wednesday series Twitticisms is back, featuring the jocular jests and witty wisecracks of Twitter’s funniest.

Cue the laugh track:

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Is Therapy Via Twitter Advisable – Or Even Legal?

Along with greatly increased knowledge and productivity, our digital age brings with it concerns and questions aplenty surrounding privacy.

One related hot topic area is therapy. Specifically, is social media an appropriate arena for therapy to take place?

Let’s dive into this a little bit.

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Planning Events, Watching TV And Chatting About Products – How Do We Use Twitter? [STUDY]

A new study has revealed that Twitter is the fastest-growing social network in the world, adding 40 percent more active users in 2012 to finish ahead of Facebook and the fast-climbing (but still oddly quiet) Google+.

This data comes courtesy of GlobalWebIndex, who have expanded on their findings in an updated post, which also reveals several changes in the way that people are using Twitter.

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Which Social Network Is Right For Your Business? [INFOGRAPHIC]

In 2012, five different social networks staked their claim as the most important platforms in this entire space – Facebook, Twitter, Google+, LinkedIn and Pinterest. While you can make a good case for the inclusion of other social networks such as Instagram and Reddit, brands looking to get started in social media should absolutely concentrate on the top five.

But, if you’re new to social marketing, taking on all of these channels at once would be a mistake. There’s a steep learning curve in social media and it differs from network to network – for example, what’s recommended and works on Twitter isn’t necessarily going to see the same results on Pinterest. There’s a lot of work involved (overnight success stories are very few and far between), and, particularly for SMBs, you’ll get much better results by focusing your efforts on one or two platforms, rather than spreading yourself thinly across everything.

So, which social network is right for YOUR business?

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Unsure Of How To Spell That Word? Tweet It Here For Help

Face it, you’re not the best speller. Or maybe you WERE, but too much ‘text speak’ has turned your brain to mush. It has gotten so bad, in fact, that even Twitter’s spelling correction feature (on searches) isn’t enough for you to get by.

And you’re about to send a tweet to someone but aren’t sure of how to spell a particular word and don’t want to be embarrassed. What can you do?!

There’s a handy account on Twitter that can help you.

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German Journalist Ignites Anti-Sexism Debate On Twitter

Laura Himmelreich tweeted her discomfort with the alleged sexual harassment she faced and German citizens are going berserk.

Why?

The person she accused was just named chief candidate for Germany’s Free Democratic Party (FDP) . . . and she waited a year before saying anything.

Oh and because a good number of German men (and women) seem to be pretty damn sexist – if Twitter is any indication.

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Haven’t Tried Vine, But Want To Take A Peek? Check Out VinePeek

If you’ve yet to succumb to the six-second video time-suck phenomenon that is Vine, but you’re wondering what all the hubub is about, we have a great site for you to check out.

It streams new Vines as they’re posted, so you can peek away – and it’s called Vinepeek.

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