AllFacebook InsideFacebook InsideMobileApps InsideSocialGames SocialTimes LostRemote TVNewser TVSpy AgencySpy PRNewser MediaJobsDaily UnBeige

Don’t Feed The Twitter Trolls – How To Manage Negativity In Social Media [INFOGRAPHIC]

Don't Feed The Twitter Trolls - How To Manage Negativity In Social Media [INFOGRAPHIC]

As social media continues to grow and reaches, not millions, but billions of people around the planet, it inevitably starts to reflect and adopt the norms and behavioural patterns of “real life”.

That’s both good and bad. It’s good, because it empowers everybody to share their own content, thoughts and opinions freely and without prejudice.

And it’s bad, because it empowers everybody to share their own content, thoughts and opinions freely and without prejudice.

You see, the problem is, some people aren’t nice. In fact, some people are jerks. It’s only a small percentage, but, like rotten apples in a bushel, the negative, disruptive behaviour of these folks can quickly poison the environment around them. Which means that you, as the manager of a popular, respected social media brand profile on Twitter or Facebook, needs to step in and take care of business. Quickly, and with total professionalism.

This visual from Kuno Creative provides a handy, step-by-step guide to managing trolls on Twitter and other social media channels.

Don't Feed The Twitter Trolls - How To Manage Negativity In Social Media [INFOGRAPHIC]

(Source: Kuno Creative. Trolls image: Cali4beach via Flickr.)

Mediabistro Course

Strategic Mobile Marketing

Strategic Mobile MarketingWork with the digital strategy director for Saatchi & Saatchi to develop a strategy for smartphones, tablets, and mobile devices! Starting October 21, Kayla Green will teach you how to optimize content for mobile, create responsive landing pages, and track and analyze all mobile efforts. Register now!