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Posts Tagged ‘Businesses’

How To Get Businesses To Pay Attention To Your Complaints On Twitter

How To Get Businesses To Pay Attention To Your Complaints On Twitter

If you follow even one business on Twitter, you’re part of the majority. But have you ever tried interacting with that business? Sending a question or complaint – and then being summarily ignored – is not a great feeling.

As a consumer on Twitter, you have a fair bit of power at your fingertips. Here’s how to get businesses to pay attention to you.

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Twitter Is Giving Away £1,000 In Advertising To Small Businesses In The UK

Twitter wants to get UK advertisers on board with their Promoted Products, so they’re making them an offer: share your Twitter stories with us, and we’ll give you £1,000 to spend.
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Does Twitter Take Away Businesses’ Verified Badge Once They Stop Advertising?

Some very interesting speculations have cropped up this week about the way Twitter handles its hush-hush verification process.

More than one business has reported Twitter yanking their verification badge the minute they stopped paying for ads on the site.
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Twitter Begins Selling Promoted Products In The UK Today

In a blog post this morning, Twitter announced that it has begun selling Promoted Products, which include Tweets, Accounts and Trends, to UK-based businesses.

The first brand to jump on UK-based Promoted Products is Sky network promoting the new season of Glee, which launches today in the UK.
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Canadian Businesses Are Giving Twitter The Silent Treatment [SURVEY]

You’d think with all the buzz, social media would be more popular than it is among Canadian business.

Only 17 percent of 1,000 executives surveyed recently say they use Twitter, Facebook or LinkedIn to regularly post updates as well as monitor what’s being said about their business. And this means they’re losing a valuable opportunity to engage their online audience.
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Small Businesses Doubled Twitter Use in 2010

Twitter is becoming an increasingly viable part of small and medium businesses’ social media presences. According to recent statistics, SMBs have more than doubled their use of Twitter.
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Twitter Targets Small, Medium Businesses with New Ad Platform

Twitter needs to make some money this year. As eMarketer predicts, Twitter will make $150 million in advertising revenue this year – and the company is doing everything they can to get there. While most of us have seen Promoted Tweets from big name companies like Coca-Cola, Dell and Ford, Twitter is shifting gears a bit and starting to focus on small- and medium-sized businesses for its advertising products.
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Customer Service on Twitter Case Study: Bank of America

Companies are rushing to Twitter to increase their brand presence, but the really savvy ones are using it for more creative reasons. One of the best ways businesses are using Twitter is for customer service. They are engaging with customers who have questions, complaints and comments, all in 140-characters or less. However, customer service on Twitter is not as simple as setting up an account, planting a rep in front of a computer and reaping the rewards of a robust social media presence. We take a look at the Bank of America customer service Twitter account for our take on the pros and cons of customer service on Twitter.
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What Does Your Twitter Background Say About You?

Twitter might not be as customizable in terms of information as Facebook is, but you can still personalize your Twitter presence in a big way: your Twitter background. You might not think much of your current background, but it says a lot about you. If you find you’re projecting the wrong message with your Twitter background, it’s never too late to make a change!
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Everything You Need to Know About Setting Up a Business Twitter Account

Twitter is one of the fastest growing social networks out there, and businesses have begun to embrace it in droves. In the last year alone, for instance, Fortune 500 companies have doubled their presence on Twitter.

It’s easy to set up a Twitter account for your business, and it could be one of the smartest moves you make this year. It only takes a few simple steps before you can start engaging customers, building a brand presence, and networking.
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