Interested in a career as a community manager? Do you employ a community management team and want to become more familiar with their role in your company? Trying to improve your own skills as a community manager?
GetSatisfaction and Column Five created a great infographic that depicts the eight different hats that a skilled community manager must wear.
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Did you know that 64 percent of community managers work more than 40 hours each week, earning an average salary of $57,732.77?
The role of the community manager as it’s defined today is reactively new, but the history of the position can be traced back to the early days of the internet, when system operators, or “sysops”, developed, grew and managed communities online. Today, this role is often the responsibility of the social media manager, or their team, but it’s very much par for the course for Fortune 500 and other larger companies to hire one or more individuals to focus exclusively on this increasingly-important work.
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Shea Bennett
Co-editor
Mary Long
Co-editor
Allison Stadd
Contributor
Lauren Dugan
Contributor
Nadine Cheung
Editor, The Job Post
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