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Posts Tagged ‘negative’

Social Media Users Are Really, Really Negative Towards Politics

If you’ve been seeing some nasty comments about the 2012 election on Facebook or Twitter lately, you’re not alone: discussions surrounding both Obama and Romney have been much more negative than positive on social media throughout the entire campaign.
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What Causes Social Media Crises, And How Do They Spread? [INFOGRAPHIC]

Community managers have a great job, interacting with customers and ensuring a brand’s reputation is kept pristine online. However, crises do pop up, and more often than you’d think.

This infographic takes a look at the origin and triggers of 30 major social media crises of 2011, to see if there’s a method to the madness of irate tweets, annoyed status updates and vicious vloggers.
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Why Was Twitter So Obsessed With #Earthquake East? [STATS]

The earthquake that hit the East Coast just before 2pm ET on August 23 might have caused little damage, but it kicked up quite the storm on Twitter.

Within one minute of the earthquake hitting Virginia, Twitter saw 40,000 earthquake-related tweets, and at their peak earthquake tweets reached 5,000 tweets-per-second – more than Osama bin Laden’s death and on par with the earthquake in Japan.

So with all of the mind-boggling stats coming out of this relatively harmless geological event, one question remains: why were Twitter users so obsessed with this particular earthquake?
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More Than 1 Million People Per Week View Customer Service Tweets [STUDY]

A new study from TOA Technologies reveals that more than one million people view tweets related to customer service every week and that more than 80% of those tweets are of a critical or negative nature.
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