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Posts Tagged ‘social media airlines’

Airline Social Media Outlook 2015: Budget, Challenges and Metrics

Airline Social Media Outlook 2015: Budget, Challenges and Metrics

63 percent of airline executives say that their social media budget is likely to rise in 2015, but three in five still feel that there is an insufficient allocation of resources to platforms such as Twitter and Facebook, reveals a new study.

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Mediabistro Course

Twitter Tools for Marketing

Twitter Tools for MarketingWork with the formerly founding editor of AllTwitter to learn the tools and applications to maximize your impact! Starting December 3, Lauren Dugan will teach you how to manage your Tweet schedule using programs like TweetDeck and Hootsuite, search for people, trends, and content, and analyze your social growth and other important metrics. Register now!

Which Airlines And Airports Are Taking Flight On Social Media? [INFOGRAPHIC]

Did you know that 591,039,079 passengers travelled domestically in the U.S. in 2012?

For the airplane industry, this presents a huge challenge, not only in terms of scale, but in this very modern, social world, one of customer satisfaction, too. Platforms such as Twitter and Facebook have empowered travellers with the ability to connect and liaise with travel bookers, airlines and airports, demanding customer satisfaction, up-to-the-minute flight information and quality support.

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