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Posts Tagged ‘social media future’

Social Media’s Impact On Natural Disasters [INFOGRAPHIC]

Social Media's Impact On Natural Disasters [INFOGRAPHIC]

Social media has quickly proven itself to be a revolutionary tool for business – not to mention revolution itself – but platforms such as Twitter and Facebook have also become enormously important as sources of information during natural disasters and emergencies.

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The Past, Present And Future Of Social Media [INFOGRAPHIC]

The Past, Present And Future Of Social Media [INFOGRAPHIC]

What’s your earliest memory of social media?

Friendster, perhaps? Or Myspace?

It’s easy to forget that Facebook has been with us for just a single decade, but 47 percent of Americans now cite the social network as their number one influencer of purchases. Twitter opened its doors to the public in July 2006, but 34 percent of marketers have used the platform to successfully generate leads.

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Social Media And The Office Of Tomorrow [INFOGRAPHIC]

Social Media And The Office Of Tomorrow [INFOGRAPHIC]

Did you know that 82 percent of professionals use at least one social network actively for work purposes?

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Now That Social Media’s All The Rage, Is Email Dying? [INFOGRAPHIC]

Now That Social Media's All The Rage, Is Email Dying? [INFOGRAPHIC]

How often do you use email?

If you’re of a certain age (i.e., an adult) and work in any kind of office environment, chances are that your answer is somewhere between “regularly” and “all the time”. In fact, for the average office worker, email is now so much a part of their day-to-day life that it’s become part of the furniture.

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From Cave Paintings To Twitter – Social Media And The Future Of Marketing [INFOGRAPHIC]

Did you know that the human brain processes visual information up to 60,000 times faster than plain text?

Smart marketers caught on to this fact a long, long time ago. From our earliest days of cave drawings (arguably the first “promotional” message) and smoke signals to Facebook and Twitter, we have learned that people understand and remember images at a significantly greater rate than written information, or even sound. And, in this modern, social world, this science has never been clearer.

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In This Social World, 71% Still Prefer Telephone Customer Support From Brands [INFOGRAPHIC]

Did you know that a recent study suggested that 62 percent of consumers have used social media for customer service?

That’s a pretty hefty number. Indeed, brands throughout the world have been turning to social media channels such as Twitter and Facebook in an effort to reduce their support load, cut costs and, ideally, deliver a better experience for customers. By 2020, it is expected that over 90 percent of companies will have integrated social media into their customer care.

What a shame, then, that so many of them are getting it wrong.

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