The Guardian has a great interview piece with Twitter’s resourceful (and ever-upbeat) Del Harvey, who in her two-and-a-half years at the social platform has gone from tackling a moderate spam issue on Twitter all by herself, to becoming the lead of a rapidly-expanding and continuously-challenged Trust & Safety team.

The biggest problem? As her team has grown, so has the size – and intellectual evolution – of the spammers themselves.

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