The Democrats and Republicans are duking it out offline, but they’re also taking the battle to social media.

The Democratic National Convention is being held in Charlotte this week, and Twitter is on full alert. The below infographic examines the 140-character buzz surrounding the people, speeches and ideas emerging from the Convention, to give us a sense of the real-time reactions people are sharing on Twitter.
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Think you’re playing safe with your tweets? Think again.

Researchers from the Florida Atlantic University and The Online Privacy Foundation have discovered a link between the words we tweet and whether or not we’re… psychopathic.
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If you’re a longtime Twitter user, you might get pretty miffed at the latest change to be quietly rolled out at Twitter HQ: when using Twitter through official apps and its website, you will no longer be able to see which third-party apps the tweets in your timeline came from.
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Customer service is an integral part of any business’ operations. Answering complaints, fielding questions and providing feedback can make or break your reputation. And Twitter offers a prime two-way communication channel for any business, whether bootstrapping or budgeting billions.

This infographic from ZenDesk explores how companies use Twitter for customer service – and how their customers feel about their efforts.
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If you’ve got sensitive eyes, avert them now: this post is going to contain its fair share of profanity. You have been warned.

People on Twitter run the gamut from ultra nice and polite to completely rude. And the latest little map-app will show you where tweeters in both of these camps are from.
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A new study of what types of tweets people are sending shows that some of us have a mean streak: there are over 100,000 insulting, teasing, and otherwise nasty tweets sent on the network every week.
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Charged with tweeting insulting comments about the Prime Minister, a Bahrain activist has been sentenced to three months behind bars.
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What do you call a cool glass of bubbly, sugary goodness? Soda? Coke? Pop?

There is actually a geographical pattern to what people call soft drinks, and a data scientist has mapped it – using Twitter.
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In honor of the Fourth of July, Floatingsheep.org took a look at the red, white and blue preferences of the different regions within America. Specifically, they wanted to see what was more popular across this great nation: church or beer.
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Neutral Switzerland? Not on Twitter!

A Swiss politician has lost his job and his political post after calling for a new Kristallnacht against Muslims and mosques.
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