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Posts Tagged ‘ZenDesk’

How Do Brands Do Customer Service On Twitter? [INFOGRAPHIC]

Customer service is an integral part of any business’ operations. Answering complaints, fielding questions and providing feedback can make or break your reputation. And Twitter offers a prime two-way communication channel for any business, whether bootstrapping or budgeting billions.

This infographic from ZenDesk explores how companies use Twitter for customer service – and how their customers feel about their efforts.
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Mediabistro Course

Social Media 101

Social Media 101Get hands-on social media training for beginners in our online boot camp, Social Media 101! Starting September 4, social media and marketing experts will help you determine the social media sites that matter most to you, based on your personal and professional goals. Hurry, this boot camp starts next week! Register now!

Do More Than Just Schedule Tweets With MediaFunnel

MediaFunnel has been making waves lately in a slew of partnerships that highlight how Twitter can be used by businesses for more than just passively posting tweets.

MediaFunnel is a social media management platform that enables social media teams to effectively interact with their customers – rather than just asking for the conversation to be moved off Twitter, MediaFunnel enables robust Twitter functionality from within its dashboard.
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