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Posts Tagged ‘ZenDesk’

How Do Brands Do Customer Service On Twitter? [INFOGRAPHIC]

Customer service is an integral part of any business’ operations. Answering complaints, fielding questions and providing feedback can make or break your reputation. And Twitter offers a prime two-way communication channel for any business, whether bootstrapping or budgeting billions.

This infographic from ZenDesk explores how companies use Twitter for customer service – and how their customers feel about their efforts.
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Mediabistro Course

Social Media 201

Social Media 201Starting October 13, Social Media 201 picks up where Social Media 101 left off, to provide you with hands-on instruction for gaining likes, followers, retweets, favorites, pins, and engagement. Social media experts will teach you how to make social media marketing work for your bottom line and achieving your business goals. Register now!

Do More Than Just Schedule Tweets With MediaFunnel

MediaFunnel has been making waves lately in a slew of partnerships that highlight how Twitter can be used by businesses for more than just passively posting tweets.

MediaFunnel is a social media management platform that enables social media teams to effectively interact with their customers – rather than just asking for the conversation to be moved off Twitter, MediaFunnel enables robust Twitter functionality from within its dashboard.
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