Customer service is an integral part of any business’ operations. Answering complaints, fielding questions and providing feedback can make or break your reputation. And Twitter offers a prime two-way communication channel for any business, whether bootstrapping or budgeting billions.
Posts Tagged ‘ZenDesk’
MediaFunnel is a social media management platform that enables social media teams to effectively interact with their customers – rather than just asking for the conversation to be moved off Twitter, MediaFunnel enables robust Twitter functionality from within its dashboard.