Need a little weekend reading? We’ve compiled our top ten Twitter stories of the week, which includes a look at why brands need to embrace social media and online culture to excel, one simple tip that will guarantee more retweets, why you should not be using Twitter’s default avatar, why taking offense on Twitter is YOUR problem and why Twitter desperately needs a spam filter.
Here are our top 10 Twitter stories of the week.
It’s all well and good signing your brand up for Twitter or emblazoning your logo on a Facebook Page, but if you’re not actively engaging with your customers, listening to their complaints and delivering first class support, not only are you wasting your time, but you might actually be hurting the reputation of your business. Yep. The key word in social media is and always has been social. Can you afford not to communicate with your customers?
When you first join Twitter one of the rules that’s drummed into you from the very beginning is that status updates on the platform come with a limit of 140 characters. This can seem restrictive at first, especially if you’re used to Facebook and its now unlimited character ceiling. But after a little while, and with practice, you learn to write good, strong and concise Twitter copy, always ensuring that you modify the words in your tweets to make sure they fit nicely within that 140-character maximum. You don’t resort to text speak, but you do know that you shouldn’t use a long word when a shorter one will work just as well. But there’s a problem: you’re not getting many retweets. Why? Answer: because you’re not leaving enough space.
We’ve been over this time and time again: your Twitter profile picture is important. It can make or break you, faster than you can type your next 140 characters. A recent comment from a Twitter superstar got me thinking that some people needed a reminder of just how important their profile pics are – especially you there, with the default egg avatar, too lazy to take 15 seconds and upload a photo of yourself to replace it.
Welcome to Twitter. It’s a magical place. News, blog posts, websites, photos, video, music, thoughts, ideas, gossip and opinions are shared in their millions, in real-time, at the click of a button. Members are free to literally say whatever they want. And sometimes, the things that they say will upset you, and you are going to get offended. Whatever are you going to do?
Twitter is doing a lot to combat spam. The dedicated @spam and @safety teams work their little cotton socks off identifying and removing suspicious-looking tweets and accounts, and there are many ways that users can help out, either by reporting spam directly to Twitter, or using a third party app. However, it’s not enough. What we desperately need are email-like spam filters on Twitter. And we need them now.
TIME has put together their picks for the best 140 Twitter accounts of 2012 – those accounts that they think will shape the conversation in the year to come. What do you think about the accounts on their list?
Did you know that 60 percent of Twitter and Facebook users are more likely to recommend a brand that they follow? Or that word of mouth is the primary factor behind up to 50 percent of buying decisions?
How “evolved” are you when it comes to personal privacy on Twitter? Do you send out personal updates that fall under the “too much information” (TMI) category? Maybe that’s part of what Biz Stone was referring to at a recent speech in Salt Lake City when he shared his observation that “users are still evolving their “digital selves,” particularly on issues of personal privacy.” If you tweet with any regularity, we have some points you should be aware of – and possibly rethink.
With well over a billion users between them, Facebook and Twitter dominate the world of social media, and have quickly established themselves as an increasingly pivotal cog in the world of news distribution. But according to a new report from the Pew Research Center, that cog might not be as substantial as we perhaps suspected, as Pew’s study has revealed that just 9 percent of U.S. adults receive news updates on a frequent basis via these channels.
It’s Twitter’s sixth birthday, and to celebrate the company has posted some new stats over on the official Twitter blog. They’re big, too: Twitter now has “more than 140 million active users” sending a heady 340 million tweets each and every day. Or, in another words, over a billion tweets every 72 hours.
Also this week:
- Happy birthday Twitter!
- How to protect yourself from malware and spam on Twitter
- Can Twitter predict the stock market?
- How NOT to get somebody to follow you on Twitter
- Twitter is amongst 17 organisations being sued for privacy violations
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