Defamation and libel are things we often ignore when ranting on sites like Yelp, but we should take more caution when leaving online reviews. Today’s tragic story is about an unhappy customer, Jen Palmer, whose credit was ruined when an angry retailer wrongfully billed her for posting a disparaging review. Evidently, it was in violation of their user agreement, which, to be fair, no one ever reads.
The ordeal began serveral Christmas shopping seasons ago when Palmer’s husband purchased a few gifts from Kleargear.com. The gifts never arrived so the Palmers’ orders were automatically cancelled by Paypal. Read more