Topic: What gives with Dilbert pt 2

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joyeuxnoelle Posted – 12/29/2007 6:33:07 AM | show profile | email poster
That Dilbert has reared its mischievous head yet again.

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Greg, I felt I was within my right to use the adjective I used. My initial inquiry was very civilized. All I wanted was an acknowledgement of my post.

As I mentioned in my initial post I could understand that the problem wouldn't be immediately fixed, I just wanted an eta or something. However, using the word 'obnoxious' proves a theory I've had for a while that the only way to get mb to respond to anything is to accuse them of some wrong doing.

I'm glad Maggirl pointed out, and you acknowledged, that these problems *are on going* and have nothing to do with being short staffed. Thanks for getting back to us with an answer, which is all I wanted in the first place.

If I have any further questions, I'll be sure to imply that mb denies members of access to ice cream or kicks puppies or something.

Best,

jn
mb_greg Posted – 12/31/2007 5:07:12 PM | show profile | email poster
Well, I'm certainly not going to tell anyone that their best option is to insult us :-)

Seriously, the best way to reach us is via email (or any of the contact forms on the site, which generate an email that goes directly to our inboxes). We try to monitor the forums and keep an eye out for any issues that may be bubbling up, but that can be difficult, especially when (a) the threads appear in a high-volume forum and get bumped off the main page fairly quickly, and (b) we have people out and have less time available for scanning the forums (which was my original point).

Anyway, please continue to notify us whenever you encounter an error message. The most useful information you can provide is the title of the thread and the URL.

Thanks.

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Greg
Membership Director
mediabistro.com
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