Churn and Customer Value Management in Telecom

Jun 23, 2014 to Jun 25, 2014

Location Milevska 7, 14063
Prague, Czech Republic
Cost €2949
Details It is a well-known fact that it is much cheaper to retain an existing customer than acquire a new one. But in todays demanding and fickle market, where one tariff change or negative customer service interaction could lose you a customer, how can you keep your customers engaged, satisfied, and most importantly spending on your network? Telecoms IQs Churn and Customer Value Management in Telecoms will address the key challenges facing the operator community today!
Take advantage of both Telecoms-specific and cross-industry case studies to benchmark and optimise your churn and customer value management strategies. Discover how to leverage customer segmentation to personalise your communications, and develop targeted loyalty programmes that will radically reduce customer churn.

Price:
Standard Price: Full Access Package [Two-Day Conference plus 2 Workshops]: €2949
Standard Price: Two-Day Conference plus 1 Workshop: €2599
Standard Price: Two-Day Conference Only: €2199
Discounted Operator Price: Full Access Package [Two-Day Conference plus 2 Workshops]: €1499
Discounted Operator Price: Two-Day Conference plus 1 Workshop: €1299
Discounted Operator Price: Two-Day Conference Only: €1099
Venue Panorama Hotel
RSVP http://atnd.it/6064-0

add to calendar Add to Calendar
iCal | Outlook

 Return to Media Events