In the teaser segment below, she recalls an incident in the late 1990s on Madison Ave. She and hairdresser Andre Walker (also there, off-camera, for the King interview) were denied entrance to a department store. As they called from across the street to make sure the store was open, they saw a pair of white women get let in. And yet, when they walked back across the street, they still were not admitted.
A week later, Winfrey spoke to someone at the store, who explained why she and Walker were spurned. “The fact that they actually admitted that [fear of black people after a recent robbery] was actually quite striking,” Winfrey explains.