Give that employee a raise!
Per a feel-good blog post at the San Francisco Chronicle end, Hearst newspapers national photo editor Chris Preovolos is heaping praise on a JFK Airport newsstand employee. All because of the way the employee handled things after Preovolos paid for a copy of a competitor magazine and left his Samsung tablet at the counter:
By the time I landed in San Francisco, an employee at the store identified me as the owner of the tablet and emailed me with her contact information. She then handed it over to a manager at her company’s central office at the airport, who then offered to send me the tablet for free via FedEx Priority Overnight — this after I offered to pick it up from them upon my return to New York. They subsequently rebuffed my offer to reimburse them for shipping.
Hudson News lost money on this.