Kudos to Tasbeeh Herwees, senior writer at USC website Neon Tommy. The first few paragraphs of her article “The Last Bookshops of Los Angeles” offer a succinct snapshot of the seismic shift enveloping bricks-and-mortar literary merchants:
Mary Goodfader dreads a certain kind of customer. She can identify them when they pull out their Smartphones, snap photos of her “Staff Recommends” display – a selection of books curated by her employees – and leave without buying anything. They’re not her customers; they’re Amazon’s.
“They go home and order it on Amazon,” says Goodfader, “It’s very hard not to say anything to them. But if you need to save money in a bad economy…”