Straight from PW, this charming bit of reassurance:

With 25% of Americans enrolled in HMOs, a 2002 Gallup survey ranked HMO manager as the second most untrustworthy occupation, just behind car dealers. And 40 million Americans have no health insurance at all. In short, the general public feels neglected by doctors and wary of profit-hungry insurance companies; of late, even the federal government has let them down. They should feel a little better, however, with how book publishers are treating them.