So you can't control whether people love or hate your book. But it's especially galling when people post factually incorrect reviews of your book just to mess with you. Is there anything you can do about it? Sorta. Have you ever tried to get a real live person from Amazon on the phone? Know how easy that is? Well it's harder than that. Angela Hoy at Writers Weekly has some advice on how to go about at least attempting to clear up your good name, although it's not guaranteed.