If you're looking for an agency with a human touch, TriadaUS might be the one for you, writes Aileen Gallagher:

Stender tries to set himself apart from other agents by bringing a bit of civility into the world and the industry. "Anybody who addresses me by name in a query — I will always respond to them. If I receive an email or query via letter, I will always respond even if it's as simple as "I'm sorry, this is not right for me at this time." I will always respond to the writers because I do appreciate their time. For them to choose to send me a query, I respect that." Stender believes a prompt, polite response (he writes rejection notes by hand) is worth his time as he builds his agency. "I like to run my business in a good positive way. That's a reputation that spreads."

Make sure not to pitch historical fiction, short stories, poems or screenplays. Pitch via email but do not include attachments.