Q: What email programs get the most customer satisfaction?

A: OK, to tell the truth, I actually asked this question. But instead of answering it myself, I emailed my bestest dorkette, Gina at Lifehacker. Here's what she said, "It seems like most of my readers either use Thunderbird (not surprising, since I talk about it a lot, it's what I use, so it makes sense people write in about it) or Outlook. Most Outlook users are the business types who have to use it at the office. A ton of people use Gmail for web mail too, which is *great,* web-based so you can get to it from anywhere, and doesn't require you change your email address if you forward to it from your regular address and set reply from your regular address."