In an ominous reminder of AOL's infamous You-Can't-Cancel policies, Reuters reports that Sprint, fighting to retain customers, is changing employee bonus plans to double the importance of stopping cancellations, a filing with the Securities and Exchange Commission showed on Tuesday:

"A short-term incentive plan for company officers sets performance targets for the last three quarters of the year. Churn, or cancellations, counts for 40 percent of the target, while two measures of cash flow and earnings were weighted at 20 percent each and customer care calls were weighted at 20 percent."

Back in February, the weighting of churn was 20 percent. The report listed the rest of the breakdown: 30 percent of the incentive was based on a measure of operating income, the number of calls for customer care was 30 percent, and a type of subscriber additions was 20 percent.

So if you're looking to cancel your Sprint plan, steel your nerves, pour yourself some strong coffee, and pull up a chair; it could be a long phone call.

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