In the world of tech updates, change is always stressful, but it doesn’t usually make people physically ill; so, while Apple likely expected some complaints regarding the updated look and experience of its iOS 7 software, it probably assumed the naysayers would be a few fuddy-duddies resistant to learning something new, not large numbers of people complaining of motion sickness and headaches.
As someone with a vestibular disorder (Mal de Debarquement Syndrome or “MdDS”), I am always wary of things that may cause false motion sensations (the feeling that one is in motion when actually still). Since I am currently in a remission, I avoid such things at all costs. With this in mind, just moments after my fiancé downloaded and began using the new iOS 7 software on his iPhone, he burst out onto the porch where I was enjoying a cup of tea, and said, with an unusual sense of urgency, “Hun, if you haven’t downloaded iOS 7 yet, don’t! It’s even making me dizzy.”
Only hours later, I received updates from both the MdDS support group to which I belong and the Vestibular Disorders Association, informing me that iOS 7 may worsen symptoms for those prone to motion sickness and vestibular issues. It was at this point I realized Apple may have accidentally alienated people with vestibular problems, but I didn’t think it would turn into any sort of larger issue for the company — I mean, I also can’t see movies in theaters, take long trips, or play video games, so just because it’s a problem for me, doesn’t usually mean it’s a problem for most people.
But then I noticed that the story was being covered by major news organizations, like Time, Forbes, and NBC — regular people were experiencing these problems, and in large numbers. Read more