Being part of a Convention & Visitors Bureau (or, as they are called now, Destination Marketing Organizations) can be thrilling when national publications release the lists.
The “Best Of” this. The “Most Of” that.
These hallowed dispatches are the Holy Grail for many cities. And then, there are the bemoaned mentions in travel publications or websites that suggest your city — for lack of a more appropriate term — sucks.
Crisis communications can’t help an entire city, can it? Look at Detroit and tell me how that’s working out. Unfortunately, the one we know as Newark, New Jersey now finds itself at the bottom of just such a list.