If you’re flying KLM, you may want to purposely leave something on the plane when you get off. Then you will get a visit from Sherlock, the beagle that the airline has hired to sniff out the owners of those lost items. He’s also the star of this video that will surely be passed around to a chorus of “awwws.”
Posts Tagged ‘KLM’
In a tale of tragedy and PR disaster that almost certainly could have been avoided, a grieving Bronx husband just announced plans to sue Delta, KLM and Lufthansa airlines for millions.
Earlier this year, the three carriers each claimed to be unable to provide seating to his wife Vilma, who died in Europe while awaiting a return flight to New York. The couple planned to go home to the States after a European vacation so Vilma could resume treatment for diabetes and kidney disease; she weighed approximately 425 pounds at the time of her death.
The couple flew to their native Hungary via Delta and KLM “without incident” in September after Vilma apparently boarded two planes “with the help of an airlift…and a seatbelt extender”. Husband Janos now claims that airline reps in Europe “asked about return flights so [they] could make proper arrangements” and that he purchased two separate seats on the way back to accommodate his wife.
And yet, the couple’s lawyer says that the very same KLM Airlines forced the pair to de-plane in Budapest “due to an issue with a seat back” and urged them to drive to Prague, where a second pilot ordered Vilma from his plane after “they put her on the seat and they couldn’t belt her in”. The two then drove to Frankfurt only to be denied service by Lufthansa reps, who voiced concerns over passenger safety when Vilma “didn’t fit in a three-seat gap”; she died of kidney failure in Hungary two days later.
A Delta rep told ABC News that the airline simply couldn’t seat Vilma “Despite a determined good-faith effort”; the husband’s attorney claims that his client “wants to know why his wife had to die because the airlines simply didn’t want to be inconvenienced.”
We’re not sure the story is so simple.
“Location, location, location” have long been known as the three things that matter in property. A keynote speaker at the Hospitality Sales & Marketing Association International Digital Marketing Strategy conference (HSMAI) on Tuesday also talked about how important it can be for marketing.
Asif Khan, the Location Based Marketing Association (LBMA) founder and president, defined location marketing as “the integration of people, places, and media,” and explained that it’s more than check-ins, the latest deals, and Foursquare. He also pointed out that location-based marketing takes being at home into account, takes place on more than mobile devices, and is equally popular now with both genders.
Click through for major takeaways.