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Posts Tagged ‘LEVICK’

Levick, Goodluck Jonathan Face Twitter Upheaval in Nigeria

Washington, D.C.’s Levick encountered a bit of a backlash from some Nigerian tweeters this week.

Some citizens of the West African country apparently take issue with its government’s decision to hire the firm, which came in order to downplay some of the very negative media attention regarding the Islamist group Boko Harem, which recently kidnapped more than 250 high school girls and inspired the #BringBackOurGirls hashtag.

Coincidentally, last week saw activist (and Edelman client) Malala Yousafzai meet with Nigerian president Goodluck Jonathan in one of his most widely publicized attempts to address the crisis.

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How Valuable Is Social Media Engagement, Again?

The headline here is truly an open question, because so many within the marketing/PR communities disagree. Here’s the tweet that inspired it:

Gregg may be considered something of an authority on this issue since he serves as VP of social at MasterCard.

Yet many have other ideas. Just yesterday, for example, a Punchtab study told us that most Millennials only care about such interactions when they involve free stuff or discounts.

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7 PR Experts Weigh in on Google/EU Reputation Ruling

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You might be forgiven for dismissing the EU’s “right to be forgotten” judgment against Google as “a European thing”, but it has widespread implications that touch upon the very essence of the service PR provides–especially when applied to reputation management.

To get a better idea about what the ruling–and Google’s compliance–means for our industry in Europe and the U.S., we spoke to seven top PR experts to get their takes on the subject.

Gini Dietrich, CEO of Arment Dietrich and author of Spin Sucks:

Right now, the ability to remove links or negative comments is individualized, which means organizations are exempt and cannot expect the same. If your job is reputation management for individuals, life is going to change for you if you have clients or executives in the EU.

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Lessons Learned from the #myNYPD Twitter Disaster

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The New York Police Department’s recent, spectacular social media failure followed a now-familiar formula: organization calls for fan submissions over popular network, receives overwhelming stream of negativity.

In this case, as in the case of JP Morgan’s #AskJPM and other comparable disasters, the headlines surrounding the futile effort at community outreach quickly drowned out any coincidental good will from the public. And yet, despite it all, department commissioner Bill Bratton now claims that he will continue to attempt similar projects moving forward.

This week, we spoke to LEVICK SVP/digital communications chair Peter LaMotte to try and make sense of the resulting mess.

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More Tips for Avoiding and Containing Social Media Crises

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It’s only Tuesday, and already this week has seen a year’s worth of headlines regarding major airlines and terrible publicity on social media.

The incidents–whether self-inflicted or not–were severe enough to inspire yet another round of questions regarding a brand’s ability to both stand out and defend itself online.

We spoke to Peter LaMotte, SVP at LEVICK and Chair of the firm’s digital communications practice, for insights on this topic.

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