Everyone is created equally and everyone should be treated equally. We all know this. These very ideas are the foundation for our deep beliefs in justice and equality.
So what about Samoa Air‘s decision to charge passengers by the pound — yes, the sum total of the weight of their bags and bodies — to fly? Nothing could be more fair than that, right?
At the local store we all pay the same amount for a pound of hamburger meat, or a box of tissues or a pair of jeans. Fair is fair. So why is Samoa Air’s decision to charge the public the same rate per pound to fly so controversial? Answer: because this is the worst public relations decision a brand can make. It may sound good in theory, but in practice it’s a PR disaster because it’s discriminatory, cruel and ignorant.