The 2012 Grammy Awards were the most-watched in history–but last night’s 2013 event may have been even bigger in terms of influence thanks to a communications team much more engaged in the art of, well, engagement. Seems like they finally got the message: social media buzz is now crucial to running a successful event.
So here are some lessons we learned from the Grammy’s social experiment:
1. Build the buzz: Many of the night’s biggest nominees didn’t tweet about the show beforehand because they didn’t need to: Mashable‘s infographic tells us that they just happened to be the biggest social media influencers as well, so their fans were already well aware of the event.
But of course the Grammy’s account aggressively promoted the ceremony well before it started, live-tweeting Saturday’s entire rehearsal event and making sure to share any relevant content from fans and nominees.
— Alicia Keys (@aliciakeys) February 9, 2013
2. Make sure your audience knows how and where to find you: Repeat your handle and hashtags often, especially if you’re representing a big brand or event. This repetition may annoy some obsessive tweeters, but it will make the whole experience more user-friendly.