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Posts Tagged ‘Social Media Influence’

#CantAfford4More: Are Promoted Tweets a Waste of Money?

Promoted tweets are worth about…this much.

Shock of the day: Twitter is a complex tool, and its mastery requires a bit of…nuance.

We recently reported on the company’s promoted hashtag service and its tendency to produce unpredictable results: When the Republican Party purchased the #areyoubetteroff tag to promote their National Convention back in September, the response got a little out of control—and supporters of President Obama ended up hijacking the thread. At one point, the “yes/no” response ratio was an embarrassing 5 to 1.

We have no doubt that any message promoted by the Obama team would have received plenty of mockery as well. The lesson we took from that debacle is that no campaign—and no company—can truly control the conversation on social media. Twitter is a bit of a crap shoot at the end of the day, and throwing a bone to a pack of howling wolves may not be a terribly effective messaging strategy.

But the Romney campaign didn’t agree, and they’ve made another attempt to drive the conversation ahead of tonight’s first debate by purchasing the #CantAfford4More hashtag for 24 hours–everyone who signs in to Twitter will see the tag in a tweet promoted by the candidate’s official feed. We assume that Romney will use the phrase during his monologue and encourage others to co-opt it. At the very least, this will get everyone talking, right?

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The Taco Bell Rats Video and Other Social Media Mishaps

For your information and Friday amusement, Social Media Influence and its partner Custom Communication present “Social Media Screw Ups – A History,” a compilation of 37 examples from 2004 in this handy slideshow that should serve as a lesson to everyone, but probably won’t for some. Seems like only yesterday we saw that picture of Dell’s exploding laptop. (It was June 2006.)