Anyone struggling to understand Generation Y, a.k.a. the millennials, and their relationship to brands has a lot of work ahead of him.
This generation is not defined by technology; it is very open, but distrustful; and it is at the center of a cultural shift. That info is among the findings in a new report by Onesixtyfourth, a New York-based brand consultancy. The sociological findings help explain the worldview of many millennials, defined as young people born between 1980 and1995.
To simplify: they like engaging brands, ones that are fluid and changing, and those that are open and honest with consumers. A brand has to stand for something. It has to own up to its mistakes. And it also has to want to make a difference in the world.