TVNewser AgencySpy TVSpy LostRemote FishbowlNY FishbowlDC SocialTimes AllFacebook 10,000 Words GalleyCat UnBeige MediaJobsDaily

Where’s the Beef? Whole Foods Has 4,000 Pounds of Meat Recalled for Mad Cow

mad-cow

Moo, damnit!

America is going healthy, which is why stores like Whole Foods Market are so popular these days. I shop there for most of my produce and dead animals (shout out to PETA), but some unfortunate news may cause loyal shoppers like me to reconsider those options for a while.

According to the Los Angeles Times, by way of the U.S. Department of Agriculture, there has been a massive two-ton beef recall over fears of possible contamination with substances that could lead to bovine spongiform encephalopathy.

That’s “Mad Cow,” which equals two more words: Crisis communications

Although no illnesses have been reported yet, when people hear “Mad Cow,” they get concerned and consider shopping at the dollar store. So, what was the news?

The affected meat, some sold in the form of bone-in rib-eye roasts, was processed at Fruitland American Meat in Jackson, Mo. It was shipped to the Whole Foods distribution center in Connecticut and ended up at 34 Whole Foods stores in the Northeastern area of the country. The meat was also distributed to a restaurant in New York City and a restaurant in Kansas City, Mo.

This always negatively impacts shoppers. This could even jack with brand loyalists. And this should keep reporters active for a few news cycles. So, where’s the response? Nothing — via release, on social media, online — nada, zelch, bupkus.

Of course, the USDA called this a “low-risk, class-two recall” to protect the brand, no doubt. However, if Whole Foods doesn’t respect the first law of crisis communications — get in front of it, first — there could be some low-risk, class-two restlessness.

UPDATE: Straight from the horse’s (or very healthy cow’s) mouth. And thank God for this…

Mediabistro Course

Social Media 101

Social Media 101Get hands-on social media training in our online boot camp, Social Media 101! Starting September 4, social media and marketing experts will help you determine the social media sites that matter most to you, based on your personal and professional goals. Register before July 31 and get $50 OFF with early bird pricing. Register now!