CNN chief Jon Klein had a lot to say on Wednesday's Charlie Rose show. Here are some of the best quotes:

> The product: "We have to think more about how do we make our product, our shows more vital, more essential to a viewer at the end of the day?"

> Passion: "If you have a passion for the news, which I have and you have, and I suspect many of our viewers have, conveying that passion and the excitement and the fervor and the importance of all of these events can really cut through. And if you break away from the sameness, time after time after time, and break away from the reliance on that conventional wisdom, you`re going to be successful."

> Personality: "So I say that all the time to our correspondents: Be who you are. Go with it. And some people are Rick Sanchez, they will tie a Taser belt to themselves and get shocked, and some guys are Jeff Greenfield, and they'll be thoughtful and provocative..."

> Beyond 'Crossfire:' "I have sort of laid a challenge out for our political producers in Washington to come up with something better. And I think the way that you do that is not simply to throw it out on the table and say, hey, gang, let`s really come up with a better way to do things, because everyone will nod and then they won`t. You have to create the vacuum in the schedule. And so we said we`re going to do something with "Crossfire," some time in the next few months, so that is going away. You are going to come into work one day...I want to hear some better ideas. I want to make sure that we replace it with something that`s really a great idea."