Why is the CBS Evening News with Katie Couric a disappointment?

"Here's your answer: There is no urgency to this broadcast, no bite, no edge and -- for the most part -- no personality," Verne Gay writes. "It is often like a pudding pop for the toothless crowd. Too polite, too nice, too eager to please and too willing to leave viewers at the end of each show with a little smile or a little tear, most often courtesy of soft-news guy Steve Hartman."

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