UnBeige logo design by 
Steven Seighman, as part of our regular <i>design our logo</i> feature
UnBeige logo by Steven Seighman, as part of our regular design our logo feature

Receive mediabistro.com's Daily UnBeige Feed via email


Daily Media Newsfeed Click here to receive mediabistro.com's Daily Media Newsfeed via email.

Tuesday May 08, 2007

A New Delta Takes Off...And It's Working

delta.jpg

Something about Delta's website was definitely different, we noticed, when checking a flight during our latest trip to Atlanta. But we failed to notice the one thing that many folks will likely be analyzing the spit out of soon: The logo's gone from traditional red and blue to a very slick, 3D red. In fact, we found out today this was evidence of a gigantic campaign to "introduce an updated, boldly modern corporate brand and showcase a reinvigorated customer experience."

A post by Mark Hurst today picked up the AdWeek story, noting that "Delta Air Lines has launched, in their words, a "reinvigorated customer experience." And following the recent example of Dairy Queen, so far the most apparent change is in the logo." But after a very smooth trip to Atlanta, we'd beg to differ. Lots was different about the new Delta. And we liked it.

The first thing we did notice, at Delta's pretty new Atlanta terminal, was the check-in counter, which is angled out from the wall. Kiosks float mid-floor, where you get your boarding pass, then check your bags in a completely separate process at the counters, which are blissfully uncrowded and far enough away from the kiosks to prevent traffic jams. We'd never seen anything like this--usually the kiosks are right up against the counter so you can't check in and check bags at the same time...or you wait endlessly for someone to call your name.

Onboard, standard announcements like "fasten your seatbelt" are now made by pre-recorded professional voices. You'd be surprised how much nicer that sounds than the jarring squawks of whoever happens to command the mic. The snacks were better and more frequent. And we definitely knew something was up when the guy behind us was trying to order some kind of mojito that he claimed he'd had on his outbound flight. Yep, Delta's got signature cocktails--and people were already clamoring for them.

As for ourselves, we didn't even have to order a drink. We flew on May 3, the day the airline was celebrating the big changes, so they served the entire cabin champagne. We raised our glass to our flight attendant, told her congratulations, and meant it.




new on mediabistro.com

The Future of Social Media with Chris Anderson

The editor of Wired explains how to create a social network that works.
Watch the video

Email This Post

Fill out the following information and click on the Send button in order to send this post, A New Delta Takes Off...And It's Working, to a friend.
Friend's name
Friend's email address
Your name
Your email address
Note to your friend (optional, max 200 Characters)

Read more on UnBeige >

Interested in advertising on UnBeige?

Our Blog Network

AgencySpy

GalleyCat

PRNewser

TVNewser

MobileContentToday

MobileMarketingToday

MobileDevicesToday

MobileAppsToday

FishbowlNY

FishbowlDC

FishbowlLA

UnBeige

UnBeige: A Blog About Design

Editors:
Steve Delahoyde
Stephanie Murg
About Us
Syndication
RSS feed
→ Check out UnBeige in The New York Times!

  UnBeige twitter feed loading...

View twitter directly

Follow UnBeige via Twitter

Anonymous Tips



Forum

Designers' Corner 41 topics
Getting freelance work from large companies (3) 12/3/2008
EU Newswires (1) 11/25/2008
Portfolio Reviews for Student Designers (1) 11/17/2008
more... - post new topic

Links

Sites of Interest

A Brief Message

Adaptive Path

Adrants

Ads of the World

Airbag Industries

A List Apart

Andy Rutledge

Apartment Therapy

Archinect

ArchNewsNow

Be A Design Group

BLDGBLOG

Bluelines

Boxes and Arrows

Core77

Cool Hunting

Coudal

Creative Bits

CRIT

The Curated Object

Curbed

Daily Heller

Design Addict

Designboom

Design Is Kinky

Design Matters

Design Observer

DesignSessions

design*sponge

Design Your Life

Design Writing Research

The Designers' Lunchbox

Dexinger

Good Experience

Graphic Design Forum

Graphics.com

ideasonideas

IDFuel

Inhabitat

Jason Kottke

Land+Living

Liquid Treat

LVHRD

MoCoLoCO

murketing

NOTCOT

Poynter (Design & Graphics)

Reluct

Remodelista

Signal vs. Noise

Speedbird

Subtraction

SwissMiss

The Moment

Things Magazine

Typographica

Speak Up

Viewers Like You

Voice AIGA

W Editors' Blog


Magazines

The Architect's Newspaper

Architecture Week

BusinessWeek

Communication Arts

Dwell

Dynamic Graphics

Eye

ID

HOW

Metropolis

Ping

Print

ReadyMade

STEP Inside Design

W

Categories

7 Questions

about

About Us - Logo Module

About Us - Modules

About Us - Subheader Module

ads/mktg

AIGA NEXT

animation

architecture

art

art basel design miami

aspen design summit

awards + competitions

beta

blogs

books

branding + identity

business

collaboration

compostmodern

conferences

consume

contests

crafty

dwell on design

education

events

exhibitions

fashion

feedback

field trip

film + video

friday photo

funny

furniture

gaming

general

graphic design

HOW 2006

icff

ideas

illustration

interiors

jobs

lexicon

magazines

museums

music

news

off topic

parks + public spaces

parties

people

photo

popularity contest

preservation + restoration

print

product design

professional associations

radical craft

rumors

stimulation

sxsw

technique

teevee

The Revolving Door

tools

typography

urbanity

web

y conference

Archives

December 2008

November 2008

October 2008

September 2008

more...

Recent

Design Miami: Would You Like to Buy a Monkey?

Design Miami: Maarten Baas is Melting, Melllllting!

Design Miami: I.D. Magazine Teams with Areaware, Charles & Marie on Box Top Shop

Subscribe

Click here to receive the Daily Media News Feed by email.

Job Listings

Featured Listings

Media Planner
McCann Worldgroup
San Francisco, CA

Web/Graphic Designer
Fabulous Entertainment & Event Planning Company
Bellmore, NY

Marketing Director
Boutique Marketing & Design Company
New York, NY

Illustrator
Shecky's Media, Inc.
New York, NY

ADVERTISEMENT


mediabistro.com l Member Benefits l Jobs l Freelance Marketplace l Courses l Events l Forums l Content
mediabistro Blogs: Media News l TVNewser l GalleyCat l UnBeige l FishbowlNY l FishbowlLA l FishbowlDC l mbToolbox l PRNewser l AgencySpy l UGCX
MobileAppsToday l MobileContentToday l MobileMarketingToday l MobileDevicesToday
Site Map l Advertising/Sponsorships l Partners l About Us l Contact Us/Help

JupiterOnlineMedia

internet.comearthweb.comDevx.commediabistro.comGraphics.com

Search:

Jupitermedia Corporation has two divisions: Jupiterimages and JupiterOnlineMedia

Jupitermedia Corporate Info


Legal Notices, Licensing, Reprints, & Permissions, Privacy Policy.

Web Hosting | Newsletters | Tech Jobs | Shopping | E-mail Offers